Features

Centralize Your Scattered Company Knowledge

We’ve Got What You Need

We will help you to build an advanced online help center that your customers love to use!

Refer, don’t recreate

Use the information you already have to create your knowledge base

Centralize and organize all your team’s existing resources

Fully Customized Platform

Our platform is fully customized, allowing businesses of different industries to get tailor-made FAQ page, help desk, and SOP to share information. The platform can be customized with different themes, custom HTML/CSS, and custom contact form to meet the needs.

Integrate with the tools you’re already using

Categories and Sub-categories Option

To make your customers, employees, and team members search easy and convenient, we have provided categories and sub-categories option in our knowledge sharing system. With sub-categories, users can easily explore different information and get what they are looking for.

Save time with templates

Team Members

Our solution also enables businesses and entrepreneurs to add team members in the platform so that they can manage the articles, faq, and help desk and update them on time. It allows adding members with specific rights that you want to give to them.

Ready to start building your knowledge base?

Workflows to keep content up to date

Knowledge your team can trust as a single source of truth

Let everyone contribute to documentation and sharing

Customize HTML/CSS Option

Why use the same theme again and again? Our knowledge base software offers multiple themes so that you can choose different themes for different products. Customize the layout with HTML/CSS so that you can match your company’s brand.

Find out what you need to add or update

Customize Contact Form

Our KMS platform also has a customized contact form, allowing you to edit fields in the form as per your requirement. You can edit fields by adding new, removing available ones, and editing as per the required information.

Automate documentation with integrations

Custom Domain

If you want to customize the domain using only your brand name, then our knowledge base platform also provides this option. With the custom domain, you can live your website at help.yourdomain.com.

Searchable and accessible where your team works

Cloud Tutorial brings knowledge into the context of conversations

Search that actually works

Auto SSL

The Cloud Tutorial platform also provides SSL (HTTPS) hosting for your website. When you use a subdomain of ours (e.g. https://yourname.cloudtutorial.com) HTTPS supports automatically with no set-up required.

Answer repetitive questions quickly in chat

Rename The Cloud Tutorial Branding

If you want to rename the branding of The Cloud Tutorial from the platform, then you can do it following a few simple clicks. You can easily get rid of all CloudTutorial branding and rename it with your brand name and logo.

Learn what content is most useful for teammates

Simple yet easy-to-use

Our knowledge base software is simple and easy-to-use that allows businesses to author articles, faq, help desk, and other documents of processes easily with just a few clicks. Manage your entire information, data, and important files in one place so that your employees and team members have instant access to it.

Answer repetitive questions quickly in chat

Import Files In-between Categories

Our platform also has a file import feature, allowing you to move articles, questions, files, or other documents from one category to another category. Just select the file that you want to move and import it to any category or sub-category you want.

Learn what content is most useful for teammates

Reports

The KMS solution has made it easy for you to track articles, information, and documents in terms of performance, views, and helpfulness. You can check the articles that are performing exceptionally and check the ones that need to be updated.

Sign up now and start taking your app to the next level.

Provide unbeatable customer service by building a knowledge base for your app

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Looking to take your app and customer service to the next level?
Let Cloud Tutorial help you build an advanced knowledge base for your customers and give them answers fast