Latest Blogs

What does Saas Means? What does it stand for? SaaS stands for Software as a Service. Whether you own a startup or small to mid-sized business, SaaS is the perfect choice for the HR department, Sales & Marketing Department, surveyors,...

Knowledge Management Systems is a process to create, store, transfer, share, and apply knowledge in the organization. KMS is an invaluable tool for big and small businesses and external customers, and internal employees use it more often. Typically, there exist...

What if I tell you that Google processes around 40K search queries per second - the figure is astonishing, right? One thing is proven that people trust the digital medium to get the most updated wealth of information. So, it...

“The most successful men work smart, not hard” - Bangambiki Habyarimana, The Great Pearl of Wisdom How many of us dread opening our emails to answer the same question for the millionth time? Any customer service personnel has thought about ignoring...

“The greatest enemy of knowledge is not ignorance; it is an illusion of knowledge.” – Daniel J. Boorstinerror Knowledge is a boon for any organization running on any sector. The knowledge does not matter the audience you target, products, or...

Knowledge, information, and data are significant assets for any organization. The best and efficient method to build a knowledge base in your organization is to use open-source software. One needs to keep track of their organization’s knowledge and share it...

“To attain knowledge, add things every day. To attain wisdom, remove things every day.” - Lao Tse   The process to define, store, structure, reuse, and share the knowledge or information among the users, customers, or even the employees is...

One tool that more and more businesses are turning to when trying to combat the increasing amounts of information and customer interaction on their websites would be Knowledge management systems. Knowledge Management Systems help you to sort and search through...

Albert Einstein said "Information is not Knowledge" and this statement becomes more and more true as organizations grow in size.  All companies have access to information but without proper knowledge management, the data can't contribute much to the success of...

With the sheer amount of data that we can collect every day, it can be easy to feel overwhelmed. The problem now comes not from a lack of information, but a lack of tools to help effectively sort and search...

Knowledge management is a simple concept for those who understand it. Building a knowledge base, managing it in a way that it improves customer experience, updating the knowledge so it is accurate and up-to-date and encouraging people to use it...

Businesses are becoming hyper-competitive these days. All that is mandatory to succeed is to be followed by default. A knowledge management system for your website is a must-have inclusion to achieve greater success in the customer support system. Developing a...