Latest Blogs

Albert Einstein said "Information is not Knowledge" and this statement becomes more and more true as organizations grow in size. Are you planning to include internal and version-controlled tools for your organization? You need an effective Sharepoint knowledge management process...

Freshdesk is considered as one of the top help desk systems in the market. But one solution does not fit all. A lot of businesses keep searching for Freshdesk alternatives. Maybe the price is too steep for them, or integration...

Are you planning to develop an organizational learning environment for your business productivity? Knowledge management is the best way of doing it. An excellent way to determine this is to opt for the various knowledge management examples to deal with...

“To attain knowledge, add things every day. To attain wisdom, remove things every day.” - Lao Tse Have you ever thought about how a knowledge management system can benefit your organization? It’s not just about defining, storing, reusing, and sharing...

What happens when an experienced employee possessing knowledge about an organization suddenly resigns from the job? Such information or knowledge is Tribal Knowledge, and many organizations are still unaware of it. Are you also surprised? Right? The complete and relevant...

What does SaaS mean? What does it stand for? How is SaaS support useful for businesses? First of all, SaaS stands for Software as a Service. Whether you own a startup or small to mid-sized business, SaaS is the perfect...

Let’s face it: We live in the 21st century, and there is software for anything and everything. So, there is no surprise that software is designed to help you write help pages (no pun intended!). Help Authoring Software or Help...

Want to get rid of answering repetitive questions to your customers again and again? Don't Worry. Your organization just needs the best FAQ Software for the website. Such FAQ software solutions allow your organization to get impressive customer support on...

Are you confused about finding the best alternatives to Help Scout? Don’t Worry! Various Help Scout Alternatives exist in this competitive world, and the in-detail information and comparison will clear all your doubts. In this blog, we are going to...

How many customer service software have you come across that actually make things easier for the users? Almost a decade ago, there were hardly any customer service portals around that worked on customer-centric values. This Help Scout review will help...

Nowadays, knowledge is a precious asset for any organization running in any sector in this technological world. Organizations need to be aware of the learning organizations to achieve the business’s primary goals. Knowledge creation is concerned with learning from others...

As an organization, how do you decide which knowledge sharing technique is the best for your employees and clients? Company knowledge and insights are an important part of the knowledge management system of an organization. Often, companies do not realize...

There are so many things that we know and are aware of but can’t really put a finger on how you know those things or how someone can learn it from you. This information is known as tacit knowledge. According...

Are you looking for alternatives to Bloomfire? That’s great! Nowadays, many people demand Enterprise Wiki Software and that too, with effective integration, reporting analysis, responsive, and cost-effective solutions. Are you confused about which software to opt for your business? Don’t...

Businesses are becoming hyper-competitive these days in this competitive world. All that is mandatory to succeed is to be followed by default. But still, from time to time, we feel something is lacking. As the business companies start to grow...

Are you tired of answering monotonous queries from your customers? Does it exhaust all your time that you should be investing in enhancing your products and services? Then a Knowledge Base is a one-stop solution for you. And thanks to...

Learning is the best medicine for any organization. It helps the employees and businesses to grab and share practical knowledge sharing. It typically does not happen by collecting the resources together but developing new ideas, combining knowledge, personal knowledge management...

A process to transform information into knowledge within the organization is the Knowledge Management Cycle. It includes the procedure that mentions the capturing, processing, and distributing knowledge in the organization. The organization must adopt impressive models of knowledge management platforms...

For any organization or startup,  the knowledge base is the key factor that provides a range of questions & answers, guidance, and impressive documentation for product or service. So, the users just type a few words, and they get a...

Knowledge Management Systems (KMS) is a process to create, store, transfer, share, and apply knowledge in the organization. KMS is an invaluable tool for big and small businesses and external customers, and internal employees use it more often. Typically, there...

For any business to achieve great success, their main goal is to enhance the competitive advantage of implementing expert systems. But how to achieve it? Any organization or individual can grab the benefit of dealing with knowledge elicitation to capture,...

What if I tell you that Google processes around 40K search queries per second - the figure is astonishing, right?  Nowadays, trusting a digital medium enhances people’s involvement, helping local businesses update the information accordingly. The business must adopt digital...

Knowledge, information, and data are significant assets for any organization. The best and efficient method to build a knowledge base in your organization is to use open-source software. One needs to keep track of their organization’s knowledge and share it...

Are you looking for the optimum solution for your organization to improvise the knowledge experience yourself? You need to understand the importance of learning in organizations planning to perform knowledge sharing or information sharing within the organization. The organizational learning...

The primary reason that makes your business deficient is lacking proper knowledge. You and your employees must have appropriate knowledge about the business requirements to be at the top in this competitive world. Your organization needs knowledge management tools (KM...

“The greatest enemy of knowledge is not ignorance; it is an illusion of knowledge.” – Daniel J. Boorstinerror   Knowledge is a boon for any organization running on any sector. The knowledge does not matter the audience you target, products,...

The individual’s ability to obtain, keep, and recover the knowledge is nothing but the standard traditional memory. If the business applies this concept, it goes beyond an individual capability. For this particular reason, organizational memory comes into action to quickly...