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A root cause analysis template or the root cause corrective action template usually includes event description, investigative method and team, timeline, root cause, and corrective action. Read on to find more about root cause analysis templates!

Organizations create training manuals to boost business efficiency and ensure that every employee has the information and tools necessary to stand out at their jobs. These manuals are informational guides that are easy to follow. They outline notions in clear language, using relevant images and examples. Here, let's examine how this manual can become a reliable resource for managers and employees.

What are the three most important things to consider while building an internal knowledge base? The content should be relevant, easy to find, and easy to understand! Select the information to be included carefully and opt for a reliable knowledge base software. Read on to know how to build this knowledge base!

Ever wondered why Google has always held a top position in Fortune's best companies to work? What makes them unique from others? It's because of their culture and values. To know everything about it, continue reading our blog.

Wondering how to escalate your sales performance? Assessing and monitoring sales metrics is the answer! They assist you to adjust sales compensation, identify any strategic issues, and track progress toward goals. Here, learn how sales metrics can help you transform your sales policy and drive more revenue!

Delivering a great customer experience must be a top priority for businesses to thrive in this competitive world. The organizations that focus on this can decrease churn and boost revenues ...

One of the difficult parts of having software is not writing the code but documenting it. The majority of developers find such documentation to be time-consuming and complex. To overcome this hurdle, create documentation online with some awesome tools. Look no further! Read on to find some of the best documentation tools on the globe!

Intercom is a remarkable customer support tool that helps you build custom chatbots. It gets connected to your tech stack, acts as an extension of your support team, and automates workflows. Both Intercom and CloudTutorial compete in features, and both have numerous users worldwide utilizing the tool to regulate their consumer service. Read on and help yourselves select the best one!

Explicit knowledge, being the most basic type of knowledge, is much easier to pass along as it is documented and highly accessible. When the data is organized, structured, processed, and interpreted, the outcome is explicit knowledge. Let’s read further to gain a better understanding of the concept with this blog.

Are you planning to write an interoffice memo? Take a quick look at this blog that contains templates to help you write an interoffice memo in the simplest manner. Do check out this blog and make use of these templates.

Having difficulty in capturing people’s attention for your piece of writing? The pyramid principle by Barbara Minto will make your content engaging and to the point. How? Check out this blog to know more in-depth about this method.

Help Scout is an excellent tool for businesses. It has helped them forge strong customer relations. But if you still have confusion whether you should adopt this software for your business or not, then refer to this blog on Help Scout review.

Bloomfire is one of the easiest knowledge management systems in the market, but it does come with many issues like integration problems, GUI enhancement, lack of multimedia options and more. Due to this, if you are looking for top Bloomfire alternatives and competitors, refer to this blog!

Sharing company information with your employees through documents, pdf, emails, recorded videos is a thing of the past now. It’s high time that you ditch all of those traditional methods ...

Do you want to make use of Markdown language for documentation? Want to know how you can make use of Markdown and what are the benefits of this language? Continue reading this blog and find a complete guide on using Markdown for documentation.

Looking for the best help desk software solution to adopt for your business? We have discussed 11 top help desk software solutions that are known for their advanced features, high rating, and unique solutions.

Is there any difference between knowledge and information management? This article will explain the difference between the two and what they are specifically. It will also share the types of knowledge management and some of its examples.

Several companies lose $75 billion per year because of poor customer service. Incorporating SaaS customer support helps in imparting persistent customer service to your users after the sales. For this, ...

Creating user manuals or documentation is the best way to deliver customer service. If you invest your time into forming your manual full of valuable information, then it will yield you several benefits in the long run. Read on to learn the easy steps in making a great user manual!

Eliminate panicky Slack requests, repetitive questions, and shoulder taps! How? By having a secure knowledge engagement platform – Bloomfire. It empowers your team to search information rapidly, create new content in the cloud-based platform, and upload content in any format. Here, with the Bloomfire review, get to know this product thoroughly before you adapt it!

Are you looking for the best team-building workshop ideas to boost team collaboration? In this blog, we have covered more than 40 team building ideas that can boost your team’s collaboration. Continue reading this blog to explore the ideas!

When searching for a free online manual, there are resources that can save you from much time and effort. Having a manual not only renders you a method to store your knowledge or information, but also you can take advantage of augmented searchability. Read on more to study such manuals in detail.

Generally, customer service is neglected, but it is certainly one of the most crucial functions of an organization. Also, there are certain customer service challenges that can be super frustrating to your service agent. To circumvent such odd situations, read further and find out the best solutions that let you sail through the storm!

The user guide is technical documentation meant to provide instruction and information on using a particular software or system. A user manual for software applications encompasses written guides and their related images. Stay tuned to know more about writing such a software app manual!

Poor customer service is one of the fastest ways for a company to lose its customers. Here, learn what are the main reasons why your customers leave displeased and unfold the facts about the cost of poor customer service. Also, observe some of the best measures that you can implement to prevent such unnecessary expenses and thrive in the market!

Collective consciousness is the combination of ideas, beliefs, and knowledge that is common to the social group or society. To know more about collective consciousness and how to make use of it for your company’s advantage, continue reading this blog!

What are the basic steps and challenges of implementing knowledge management processes? Companies that make this type of investment in knowledge management attain tangible results rapidly. It helps in enhancing efficiency and facilitates better decision making across the departments. Check out this blog to find more about it.

These days it is common for many companies to have an online knowledge base (KB) for their users. If you are a fast-growing SaaS start-up with a huge amount of documentation, using knowledge base software for your website becomes crucial. Read on to know more about KB software solutions.

Each user manual should have an objective. It is also vital to know the type of audience who will read your manual to impact how you will create it. So now the real question is, ‘How to write a user manual?’ Read on to find out more about such a manual and its documentation!

These best Knowledge management tools (KM Tools) provide a knowledge base that can be well-integrated and used by both your employees and customers. Such self-service alternatives enhance the customer experience as the users find answers or solutions with ease.

Ever wondered why you need to write technical specifications and what importance does it carry? Technical spec document is the documentation every product or project manager must write before beginning the actual software development. Read on to find a complete guide on how to write technical specifications.

Technical writing and its documentation seem tedious? Ease off your burden with the right software and tools that help writers curate apt content to make the contextual information easy to understand. Then, read on to grasp an understanding of various software!

Want to know different types of knowledge management systems? Without giving a second thought, check out this blog, where we’ve explained major types of KM systems and listed the five best knowledge management systems to choose from. Happy reading!

Knowledge base software helps call centers integrate with businesses and provide unparalleled customer support. Here is the list of 10 best call center knowledge base software that you can check and adopt for your business. Ready to explore?

Disseminating data in your organization is easy when you have a reliable knowledge management system to fulfill your needs, both at the departmental and company-wide levels. Here are some of the best knowledge management examples that are devised with top features to obtain the information you require, organize and verify it, and make it easy to share and retrieve. Read on to know more about it!

To make an effective user manual, first, you must understand what a user manual is. It is such a manual that contains vital information for the users to make them use the product or service in the most beneficial way. Continue reading this blog to understand it in detail.

Want to know what knowledge management is and what are the different models of it? Then, you have landed in the right place as here we have explained KM Models in detail. So, without having a second thought, continue reading it.

Do you agree that not all leaders are born experts and have leadership skills? I believe that such skills and expertise can be taught through different workshops. Herein you can explore 18 excellent leadership workshop ideas to conduct management training.

Now, creating an online user manual is no more difficult task as you can make use of the top tools that allow writing a user manual online in just a few minutes. Yes, you can try different tools and select the best one to rely on when it comes to writing user manuals.

No matter what type of business you are in, a precise standard operating procedure (SOP) document will assist your team members to understand how to execute routine tasks safely. There are a few vital steps you can implement in order to organize your ideas and plan the most successful path to standardizing all your processes. Let’s read more to find out how to write SOPs?

Do you know what declarative knowledge is and how it is beneficial for your company or business? Here in this blog, we are going to discuss declarative knowledge, benefits, its examples and a lot more. So, continue reading.

Generating a user manual may be a hit or miss event in documentation, formatting, and research but the final output makes all the efforts worthwhile. Microsoft Word’s templates furnish a customized framework, permitting you to focus on the presentation of data about your service or product. Read on to find out how to create a user manual in word.

Do you know what procedural knowledge is and how you can make use of it? In simple language, it is stated as knowing how to do something. To know more about it and its examples, continue reading this blog!

Are you looking for a better way to transfer knowledge in your organization? Read this blog to get detailed plans, templates and learn the best practices for an effective knowledge transfer for any company.

A company’s most treasured resource is the knowledge of its teams. When these employees share their acquired knowledge, your organization gains the advantage of everyone’s intelligence. That is why knowledge sharing plays an essential role in organizations’ success. Read on to find out more on the ways to increase knowledge sharing!

Looking for Atlassian alternatives for your project management? Let’s assess different solutions, compare competencies in categories like integration and deployment, evaluating specific product capabilities, and service and support before we opt for a Jira alternative

Knowledge acquisition is essential for the success of the organization. Find out the characteristics of knowledge acquisition and the process to capture it in this blog. Moreover, we have also answered frequently asked questions from readers.

In this blog, we are discussing the difference between declarative knowledge and procedural knowledge. In declarative vs. procedural knowledge, the former states the knowledge but not the method to apply it while the latter provides controlled information along with the required knowledge. Read on and find vital differences and uses!

Looking for the best Help desk software for your business? In this blog, we have shared the 12 best open-source software to help you resolve customer grievances faster than before.

Looking to create an impactful user guide? Are you confused about which software to go for? In this blog, we have shared the five best manual software, which will help you build an excellent user manual for your customers and employees.

Incorporating a strategic plan is vital for any business. But you would be thinking that developing one takes time and resources! To ease out, we have listed what a strategic plan must include and popular templates that help your company take actions towards growth. Such templates’ core aim is to plan for the attainment of long-term organizational objectives.

Do you have a question in mind like what is a digital knowledge management platform and how it is helpful to elevate your business? Do visit this blog and know the top such platforms to adopt for your business.

Feeling confused in deciding whether to go for Flare or RoboHelp? Don’t worry. This blog will help you determine which application is an ideal fit for you. To know about their features and in-depth comparisons, continue reading this blog!

An internal knowledge base (KB) or an internal KB is a database that is created by the companies for their internal use. It functions as a help center where your teams can avail the actual information they require on a real-time basis. Here are some internal knowledge base examples to understand why you need a centralized information system in our company.

The SECI model is exercised to propose a collection of routines and tasks and to define knowledge formation in virtual learning lessons and aid them to turn into methodical platforms of knowledge creation. Read on to find why the SECI model is the best-recognized theoretical framework for comprehending knowledge generation procedures in any organization!

Check out this blog to learn about Porter’s five forces analysis and how it can help you create the right corporate strategy for your company. We have even provided a free template for you to get started.

Are you looking for the best help authoring software and tools to use? But finding it difficult to choose one based on its features? In this blog, we have compared top help authoring tools and suggested the best one to opt for!

All businesses prosper due to certain vital principles implemented by entrepreneurs and business owners. So, whether you are employed in a company or plan to start your own business, your knowledge of these 12 foundational business principles examples can help you attain the desired success. How? Read on to find out more about it!

Freshdesk is famous for its help desk offerings aimed at small-scale businesses. A reasonable price and a simple interface make it an exceptional choice. With an influential set of features assembled into an intuitive UI, learn how your agents can sign in and start solving consumer problems right away!

Want to give your current website a quick renovation or develop a completely new website? Google Sites permit you to produce and tailor-made websites with an easy-to-use and accessible platform. Read on to get a step-by-step guide on how to build a website with Google Sites!

Are you working on a specification document? Need guidance in how to write it? Read this blog and find out what it takes to draft a specification document. We have also shared four templates to help you get started.

Want to create the best FAQ page for your company and reduce customer queries instantly? It’s time to adopt the best FAQ software tool to create a detailed FAQ page fast, really fast. Check out top FAQ software and tools to choose from.

Management Process helps you plan, organize, and lead the projects. It helps companies achieve their goals and get things done. Want to know how to build one? To find that out, continue reading the blog.

Want to understand the process behind organizational memory? Find out the different stages for processing knowledge, and understand high-level organizational or corporate memory strategy through this blog.

Looking for the best alternatives to GitBook? We have shared the 11 alternatives or we can say competitors to GitBook. To know more about them, continue reading this blog.

Do you agree that great businesses start small? Such companies become successful based on specific principles that are implemented by entrepreneurs and CEOs. These core values and business principles are the ones that make a company sustainable. Let’s observe 12 brilliant company principles that drive success.

How does a knowledge base increase efficiency and productivity? The vital benefit of incorporating a knowledge base is it saves both your customer support team’s and customers’ time. Read on to know how your customers get answers to their questions with no human interaction and how your team will deal less with repetitive tasks and focus on more important matters.

Do you want to know what operating principles are in business and how to make use of them? This article has shared detailed information about operating principles in business and why and when to use them.

If you are finding it difficult to attract more clients and achieve sales goals, then you have landed at the right place. In this blog, we have listed how sales enablement can help you and why your business needs it.

Wondering what are the advantages of effective knowledge management in an organization? Knowledge management is a methodical tactic to seizing and making use of a business’ shared proficiency to craft value. Check out this blog to know more benefits of the knowledge management system.

Want to get a chance to divulge into a project’s course and examine why things functioned the way they did? Conduct a project post mortem meeting which not only increases transparency but also means that the next time when you run a post mortem meeting, you will have all the stats and information handy; without having to delve through ceaseless email chains.

Have you ever experienced difficulty in expressing knowledge that you obtained from personal experience? That is exactly what tacit knowledge is termed as! In a working environment, tacit knowledge is the implementation of implicit knowledge that is specific to an organization. Read on to find more about tacit knowledge with examples.

Want to know more about SharePoint Knowledge Management System? Check out this blog where we have shared five best practices for using SharePoint and also it’s advantages and disadvantages.

Do you know what the Goldilocks effect is? To know detailed information about this principle and how you can make use of this marketing principle in your business, continue reading this blog.

Do yo want to know what knowledge management is and how it is useful for your business? This blog covers almost all the information of knowledge management systems like types, reasons your business needs it, tips to choose right option, and the top knowledge management examples.

Intellectual capital helps companies boost it’s revenue profits, gain new customers, develop new products, and improve business processes. Want to know how to maximize it? To find that out, continue reading the blog.

Looking for building sales enablement strategies to help your sales team close more deals? Check out this blog that contains a 6-step guide on building sales enablement strategies and some tips for the same.

Have you decided to give leadership training to some of your employees? Interesting! To make leadership training smooth and fun, here are 17 effective leadership training activities to consider.

Want to know how personal knowledge management software helps your business? Do check out this blog and know what personal knowledge management is and the top software solutions to choose from.

Have you ever gone through Zappos vision statement? There are many things that any company can learn from its vision statement. Want to check out? Continue reading this blog and find out 7 things that you can learn from Zappos vision.

Are you ready to create your first FAQ page for your website? In this blog, we have mentioned a step-by-step guide to create FAQ page. The blog also contains whether you should go with customize FAQ page or ready-made template. Still thinking? Just click to open this blog!

Do you know what knowledge base is and how it is helpful for your business? No? No ned to worry! This blog covers almost all the information about knowledge base from its definition to examples, and tips to consider while creating a knowledge base for your company.

Being a businessman, if you have decided to build a knowledge base in your scaling company, then make use of these best open source knowledge base software. The software allows creating knowledge base to share knowledge, provide better customer support, and boost overall productivity.

What collaboration problems do you face in your workspace and how do you solve them? Herein we have discussed 7 different collaboration problems and also shared how you can solve these problems. So, visit this blog and know the problems along with solutions.

Do you know what transparency is in business? How can you achieve it in your business? To know detailed information about transparency in business, it’s benefits, and how you can achieve it, you can continue reading this blog!

Do you know that there is a difference between process, procedure, and work instructions? To know the exact meaning and difference between them, you can continue reading this blog where we highlighted the differences and steps to write instructions.

Freshdesk is considered as one of the top knowledge base software in the market. But one solution does not fit all. A lot of businesses keep searching for Freshdesk alternatives. ...

Do you write an effective status report for your business? Rather than writing an effective status report from scratch, do check out these 5 status report templates that allow writing a report in the best manner possible.

Do you know that what a status report is and how to create one? What are the benefits of creating such reports? To get answers to all your questions, you can visit this blog where you will find almost all the information related to the status report.

Do you know what is a company culture and why it is important for your company? Herein we have discussed almost everything related to company culture, from its basic understanding to importance, and some best examples of culture statements. So, without giving it a second thought, do check out this blog now!

Are you looking for an IT help desk ticketing system for your company? But are you finding it difficult to choose the best help desk ticketing system? Don’t worry! We ...

Whether it is about starting a new project or working on an ongoing project, it is a must that your company follows the DACI decision-making framework to make things easier. Confused about the DACI framework? Don’t worry, we have covered all the important information about it here!

Do you know what a user guide is and how you can build one for your company? Also known as instruction manuals, a user guide benefits you and your customers in many ways. To know all the important about it, continue reading this blog!

You know that weekly check-in can build a strong foundation of healthy manager-employee relationships in your company? Can’t believe it? Check out this blog and get a complete guide on making utmost use of weekly check-in.

Have you ever come across the words tribal knowledge? Do you what it is and how you can capture such knowledge in your company? In this blog, you will get almost all the information of tribal knowledge from definition to its problems and how to capture it.

Now, no more need to search about weekly cadence because this blog will answer almost all the questions about weekly cadence. From what it is to types of weekly cadence and duration of such meetings, you can read about everything in this blog.

Searching for the Help Scout alternatives to adopt for your company? Herein we have listed not one only one or two, but 17 best alternatives to Help Scout. Can’t believe our words? Just check out this blog and find a list of 17 top Help Scout alternatives.

These days employees don’t stick with one job. If employees feel unsatisfied or underpaid at the current employment, their best resort is to move to another company that values them. ...

QUICK VERDICT Overall, Zoho desk is a useful help desk solution with flexible pricing.  Targeted at small to medium-sized companies, Zoho desk stands out in the crowd with its ease ...