Top 5 Manual Software: Create Impactful User Guides

Educating your customers is a crucial part of a product’s journey. Once the product is sold, you need to share instruction manuals with the end-users so they can set up and use the product easily.

Fact:  8 out of 10 users say they have deleted an app just because they do not know how to use it (source)

The best way to avoid users who abandoned your product is through Instruction Manuals. However, the days of printing a user guide are long gone. In today’s digital age, Manual Software is used to create user manuals.


We have compiled a list of the best software you can use to create manuals. Read on to know more.

Best Manual Software to Create User Manuals

Name Pricing Best For
CloudTutorial

Free – $0/mo
Bronze – $14/mo
Silver – $49/mo
Gold – $99/mo

Easy and quick setup.
Easy on the pocket without compromising on the quality.
Advanced AI-based search engine

Document360

Startup: $49 per month
Business: $149 per month
Enterprise: $299 per month
Enterprise Plus: Talk to sales

The modular approach makes it a complete solution to create content and share it as a user manual.

Speach

Talk to sales

A video platform specifically focused on creating useful instructions and user manuals.

Dozuki

Premium: $349 per month
Enterprise: $599 per month
OnPrem: talk to sales

Designed specifically for industrial documentation and procedures.

ClickHelp

Essentials: $55 per month
Startup: $69 per month
Team: $99 per month
Enterprise: $139 per month

A knowledge base tool with great import flexibility and useful search.


Software to Create Manuals: In-Depth Review

  1. CloudTutorial

    CloudTutorial New

    CloudTutorial is a knowledge base ideal for creating user manuals and step-by-step user guides. 

    The setup is easy and quick, and there is no learning curve required. Once setup is done, you can start creating the product documentation using the inbuilt editor. The advanced text editor lets you create user guides easily, without leaving the tool. It also helps maintain different versions. You can add images and screenshots for a better user experience.

    Pro Tip: You can create as many categories as you want to. Best practices suggest creating basic main categories and then create as many sub-categories as required. This helps users find the required information easily.

    Once you have written your instructions, the table of contents is automatically created. It also updates automatically if there is even one change in any guides.

    User documentation is as good as the applications search engine is. What good is an instruction manual if a user cannot find the required information when needed? CloudTutorial has an AI-based search engine that helps find the right documents based on the problem searched.

    One of the features that is unique to CloudTutorial is typo detection. A user can ask questions and get answers even if they have typed in the wrong word. The AI-based search engine detects the typo and instructs the system to display results automatically.

    CloudTutorial is also device-friendly, i.e. you can view instructions on any of your devices using your favorite browser. 

    Reporting is also one of the strong suits of CloudTutorial. It can help you see what readers find difficult to understand, what information most readers are skipping, and what search terms are returning no result. Based on the information, you can modify your instructions to make them more efficient and helpful to the reader.

    Asking for feedback is also important for any user documentation. It helps see if your documents are useful enough. With CloudTutorial, you can add feedback buttons at the bottom of every article for users to click and share if they find the information useful or not. You can also add a feedback form at the end of guides where customers can ask questions and talk to your support department for better instructions.

    You can also restrict access to your user guides so only your client can read them, or make them available for the whole world, depending on your requirement. 

    Other useful functionality includes: 

    • Multiple roles to a single user.
    • Set up as many user guides as needed using a single account.
    • Lots of available templates for assistance.
    • Add as many tags as needed.
    • Custom HTML/CSS to match the look and feel of your brand.
    • Captcha to avoid spam and much more.

    Build an advanced knowledge base for your customers and give them answers fast – real fast.

    Take your app and help center to the next level with CloudTutorial.

    Sign Up Now For Free

  2. Document360

    Document 360

    Document360 is a knowledge base platform that can help you create excellent user documentation and user manuals for your company.

    Document360 has divided its software into five core modules. These modules include:

    • An advanced knowledge base portal that your business experts can use to create user documentation. Office experts can edit, review, categorize and analyze the created user manual to the best version they want to.
    • Knowledge base site that both customers and employees can use to read and follow user guidelines.
    • Knowledge base assistance is a live module that is connected to the system. Customers can have access to the user manual no matter which page of your website the user is.
    • Integrations where companies can connect the knowledge base with any other tool like Slack, Google Drive, Intercom, e.t.c.
    • API that can be used to directly read and write and create your own user documentation system.

    Combining these five models together makes it one of the most viable tools to create user manual content for your products. 

    Although a useful tool, it becomes a little difficult to afford as pricing can go a little high if you need all the functionality.

  3. Speach

    Speach

    Speach is an effective tool with a unique approach to creating a user manual. Speach believes video format is the best option to share instructions and guides as it has its own advantages.

    You can simply create a video using the Speach app or record a video on your webcam and hit send to share it with your colleagues or clients.

    Once a video is created, you can design it to be an interactive tutorial. You can also add photos to the video, add slides, add a voice-over to already created video, and much more.

    Other benefits include the creation of quizzes, polls, and surveys. You can tag the videos that will be helpful later on when users are looking for help and search for specific topics.

    Unfortunately, pricing is not mentioned on the website, and you have to contact sales to get a quote for your business.

  4. Dozuki

    Dozuki

    Dozuki is a documentation platform focused on industrial user manuals and user guides. Using Dozuki, experienced employees of your company can create training material from their production floor.

    Dozuki also helps run operations smoothly by standardizing operation manuals to reduce waste and enforce quality standards.

    Dozuki is used by hundreds of industries to:

    • Create work instructions and standards that everyone can follow.
    • Train the workforce by creating an updated curriculum and help everyone understand and learn quickly.
    • Manage the quality of the work from your computer by analyzing who is following the procedures and which department needs improvement.
    • Use real-time information to analyze who is viewing the created documentation, what part of the instructions is not clear, or if you need to share an example for better clarity.

    Your experienced staff can create more useful manuals by adding pictures, videos into the instruction, which the reader can play if needed. You can control the versioning of the document to see which version was better or which needs improvement.

    With over 80 available languages, you can create versions for other regional offices as well. There is also a mobile app that can be used to view and edit the content on the go.

    They also help you convert your current documentation into a format that can be easily added to Dozuki.

    The solution is expensive as it starts at $349 a month. It is suitable mostly for enterprise companies.

  5. ClickHelp

    ClickHelp

    ClickHelp is an online documentation software that can be used to create user documents, step-wise instructions, and FAQs for your products.

    ClickHelp has an easy setup as there is no need to install anything. It is a web-based software that can run on any browser. Initially, you can import your already created documentation using commonly known formats like Microsoft Words, PDF, HTML e.t.c. This helps if you are migrating from another tool or if you already have a document that is useful for users.

    The search is useful and helps find the relevant problems and its solution. Reporting is also useful and you can measure your documents on 30+ matrics. That helps identify if the document needs updates or the content is up to the mark. 

    If needed, you can modify the look and feel of all ClickHelp tools to create a user guide that reflects your brand identity.

    Pricing starts at $55, But you can create a free trial account and make up your mind if the software benefits your business.


Things to Keep in Mind while Choosing a User Documentation Software

Software applications that create manuals and guides are helpful tools, but they can easily become a hassle if not handled correctly. Below are some necessary points that need to be kept in mind when selecting documentation software.

  1. No Coding Required

    The age of no coding required is at its peak now. Why code for something that can be done easily by drag and drop? Ensure the tool you use does not need a learning curve or coding, as you might need to invest more time and money if coding is required.

  2. Great Search Engine

    What is the point of having great documentation for users when they cannot even find it when needed? Software applications need to have a great search engine that can find the required content when asked. Some tools (like CloudTutorial) have an AI-based search that can help even if there is a typo in the query, making it more suitable for the task.

    Pro Tip: The table of Contents also help users find the required information. Your user documentation needs to have it on the top.

  3. Feedback is a must

    Constant feedback from the users is a must. You need to check if the writing is up to the mark, if most of the content on the website is useful,  if the given instruction video is clear enough for the users, or if more images are required. Your content needs to have a feedback button or a feedback form at the bottom of every user guide.

  4. Great Analytics

    Analytics are the backbone of every business. Your tool needs to have great analytical capabilities so you can analyze user behavior around your user guides and make necessary updates.

  5. Integrations

    There are a lot of different tools and software that users have to use that it becomes a hassle instead of a blessing. Make sure your tool has the necessarily available integrations so users do not have to log in to every other application and then use it. Add-ons also make sure the data is easily integrated with other tools for better usability.

    Build an advanced knowledge base for your customers and give them answers fast – real fast.

    Take your app and help center to the next level with CloudTutorial.

    Sign Up Now For Free


    FAQs

    YES! Knowledge bases are designed to create helpful articles, guides, and documentation so companies can share it with their customer base and staff as well. Other advantages of using a knowledge base include strong search, detailed analytics, and a forum where users can ask questions and share feedback

    Indeed, you can create User Manuals in Word. But the distribution of those e-manuals is challenging. That is where you can create a public Knowledge Base with tools like CloudTutorial and add all your Word Guides in well-organized categories.


    Conclusion

    Product documentation needs to be clear, precise, and easy to understand so customers and internal teams can find it helpful instead of a hassle. You can use one of the tools mentioned above to make these guides user-friendly, searchable, and always a click away.

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